United Airlines flight attendants may sacrifice job protections for higher pay in ongoing contract negotiations, potentially allowing the airline to own a regional carrier.
About:
Gary Leff is a travel expert and CFO, known for his insights on miles, points, and the airline industry.
Website:
Specializations:
Interests:
Incoming Links:
Subscribe to RSS:
American Airlines agents are suing for unpaid wages due to forced work during breaks, but federal law may hinder their overtime claims.
Long check-in lines at Frontier's Orlando airport led to passengers missing their flights, prompting criticism of the airline's staffing and customer service practices.
A Delta flight incident reveals the challenges faced by legitimate service animal owners due to the presence of fake service animals and highlights the importance of proper training.
The post reveals how many hotels allow non-guests to access free breakfasts without verification, highlighting a loophole in hotel policies.
Premium credit cards like Amex Platinum and Chase Sapphire Reserve are evolving, with rich credits mitigating consumer fatigue, but their value depends on user lifestyle alignment.
Southwest Airlines' new policy forces passengers of size to buy extra seats, leading to complaints of discrimination and calls for clearer guidelines.
Austin is in talks for its first non-stop flight to Asia, while airlines face various challenges and changes in the competitive landscape.
United Airlines flight attendants are seeing increased union dues without raises for over five years, highlighting broader industry pay disparities and employee dissatisfaction.
Ryanair faced a court bailiff's attachment of a Boeing 737 over unpaid compensation to a delayed passenger, illustrating enforcement challenges in airline consumer rights.
The real issue in the debate over kids in business class is behavior, as well-behaved children can be less disruptive than some adults.
American Airlines' unprecedented $4,000 compensation for voluntary denied boarding during an overbooked flight to Aspen underscores their rare approach to passenger compensation.
Long TSA lines at Austin airport were due to peak travel times and inefficient procedures, not the government shutdown, highlighting TSA's lack of accountability.
The Citi Strata EliteSM Card provides 75,000 bonus points and $1,200 in credits in the first year, making it a valuable option for frequent travelers.
Amidst Middle East hostilities, Emirates and Qatar flights are operating with very few passengers, allowing travelers to enjoy empty first and business class cabins.
The Citi Strata EliteSM Card offers significant first-year value with bonus points and credits, making it a compelling choice for eligible applicants.
The author argues that first-class passengers should not have to pour their own drinks, criticizing airlines for poor customer service and impractical practices in both first class and coach.
American Airlines is improving customer experience by introducing self-service tools and clear communication regarding flight delays and cancellations.
A Miami gate agent's enforcement of boarding rules contradicts American Airlines' priority boarding policy, frustrating travelers who rely on the benefits of early boarding.
The author shares their experience with the Bilt Palladium Card, detailing its benefits, bonus points, and strategies for maximizing rewards and cash back.
Singapore Airlines is offering a 30% discount on saver awards for April travel, making it easier for U.S. travelers to book flights to Europe and Asia.
Customer complaints reveal a decline in service quality at Southwest Airlines, raising concerns about airline policies and corporate cutbacks in the industry.
A woman's flight is marred by a rude passenger who shoves her seat forward every time she reclines, highlighting the complexities of airplane etiquette.
American Airlines' closure of customer service counters has left passengers stranded and frustrated, highlighting ongoing service issues in the airline industry.